Sending a message of hope to loved ones this Christmas

Christmas Wreath

For those families living without ‘knowing’ what has happened to a loved one the impact can be described as an emotional ‘roller-coaster’. An item, place or smell may revive a memory of that person, evoking an unexpected emotional change. Families often describe important dates such as birthdays and anniversaries as acting like triggers, bringing on both happy and sad memories from family gatherings and events. A time of year when this is especially true is during the Christmas and New Year period. A time normally reserved for happy family reunions and get-togethers.


To assist families living with a missing person, the Australian Federal Police (AFP) National Missing Persons Coordination Centre (NMPCC) in partnership with Australia Post  and the Salvation Army  are providing 8,000 non traceable, postage paid postcard to those in the community disconnected from their families, allowing a message of hope to be sent home during the Christmas period.

If you are attending a Salvation Army run Christmas event this year, these free postcards will be available to collect from staff and volunteers. After collecting a postcard, simply write your message on the back, as well as the final destination address and put it into the pre-addressed envelope. The post card will be sent to a central Australia Post location, for it to be forwarded on to the final recipient. The post markings on the postcard will be that of the central Australia Post location, allowing those choosing to be distant, a method by which to send a non traceable message home.

The aim of the Christmas campaign is to provide hope to those families living with the feelings of confusion, frustration and sadness, whilst awaiting news on their loved one. A short message from a disconnected family member may brighten an otherwise gloomy Christmas period.

If you are a family member living with a missing person and are in need of assistance, please see our support services page.

To request further information on the Christmas Postcard Campaign, please email the team via our contact us page.

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